Skip to content
English - United States
Submit a Ticket My Tickets
Email Ark Support
  • There are no suggestions because the search field is empty.

Reviewing and Submitting Bank Feed Transactions to arkGL

Bank transactions synced via Plaid can be reviewed and submitted to the General Ledger (GL) directly from the Bank Feeds page. This guide walks through how to review, categorize, and send those transactions to arkGL as journal entries.

Jump to a Section

What You’ll Learn

By the end of this guide, you’ll be able to:

  • Locate bank transactions synced via Plaid

  • Edit and categorize transactions

  • Apply GL Accounts, Memo Entities, and Capital Call details

  • Submit transactions to arkGL as journal entries

  • Understand status changes and where to review submitted entries

Who Can Use This Feature

This feature is available to:

  • Ark Client Admin users

  • Basic Admin users with appropriate fund access

Note: arkGL is available only on the full version of the Ark platform. Contact sales@arkpes.com or your fund administrator if it’s not yet enabled.

Before You Begin

Make sure the following are set up:

  • The fund is connected to arkGL

  • The bank account is linked to a fund and optionally mapped to a GL and COA

  • The Chart of Accounts (COA) is fully configured

  • Any entity tagging rules are set using “Entity Required?” in the COA

Sync Timing: Transactions typically sync automatically from the bank via Plaid every 24–48 hours after they post. Some banks may sync only once daily.

Step-by-Step: Reviewing Bank Feed Transactions

  1. Go to Bank Feeds > Hybrid View or Data View

  2. Locate transactions in For Review status

  3. Click Edit to view and update the journal entry

  4. Complete missing fields:

    • Add GL accounts (debit and credit)

    • Select Memo Entities (if required by COA)

    • Tag Capital Call details (if applicable)

  5. Click Save after each edit

  6. Use Bulk Edit to apply changes across multiple transactions efficiently

Step-by-Step: Submitting Transactions to GL

  1. Check the box to the left of one or more reviewed transactions

  2. Click Send to GL (n)

  3. A journal entry is created for each transaction

  4. The entry will appear in General Ledger > Journal Entries with Draft status

  5. Go to the Journal Entries page to review the entry

Reminder: Each transaction must be fully balanced and properly tagged before submission. GL accounts and required memo entities must be included.

Bank Transaction Statuses

Bank transactions can appear in these statuses:

  • For Review: Transaction is editable and ready for GL submission

  • Submitted to GL: Transaction has been sent to the GL and journal entry created

  • Excluded from GL: Transaction is marked excluded and won’t be submitted

You can view transactions by status in each tab of the Hybrid or Data View.

Best Practices

  • Regularly review For Review transactions

  • Use Bulk Edit to speed up categorization

  • Always confirm that GL lines balance before submission

  • Use descriptive Memo and Memo Tags to streamline reconciliation

  • Use “Exclude from GL” to remove any transactions that shouldn’t be posted

FAQ

Q: Why can’t I send a bank transaction to the GL?
Only transactions in For Review status can be submitted to the GL. Make sure all required GL Account, Memo Tag, and Capital Call information is filled in before attempting to send.

Q: What happens when I click Send to GL?
Ark creates a draft journal entry in General Ledger > Journal Entries. If a Capital Call and Investor are tagged, it will also generate a draft mailing and update Cash Receipts.

Q: Can I submit multiple transactions at once?
Yes. Use the checkboxes to select multiple For Review transactions, then click Send to GL (n). You can also use Bulk Edit to update multiple lines before submission.

Q: How do I know if a transaction was successfully submitted?
The transaction’s status will change to Submitted to GL. The linked journal entry will be accessible via the View button on the transaction line.

Q: Where can I find the draft mailing for investor notifications?
Go to Mailings > General Mailings to review, edit, and send the draft notification.

Next Steps

 

 

For help, contact support@arkpes.com